We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing and using our website, you consent to the terms of this privacy policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when filling out forms on our website or contacting us through email or other means of communication. The types of personal information we may collect include, but are not limited to:
- Name, contact information, and demographic details
- Medical history and health-related information
- Insurance or payment details for billing purposes
2. Use of Personal Information
We use the personal information you provide to:
- Respond to your inquiries and provide you with the requested services
- Process appointments, registrations, and payments
- Customize and improve our website and services
- Send you relevant updates, newsletters, or promotional materials if you have opted to receive them
- Comply with legal and regulatory requirements
3. Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
- With your explicit consent
- When necessary to provide the requested services, such as sharing medical information with healthcare professionals involved in your care
- With our trusted service providers who assist us in operating our website and delivering services, subject to their confidentiality obligations
- In response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others
4. Data Security
We take appropriate measures to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not controlled or operated by us. This privacy policy does not apply to those websites or services. We recommend reviewing the privacy policies of third-party websites before providing any personal information.
6. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the right to access, update, correct, and delete your personal information. If you wish to exercise any of these rights or have any questions or concerns regarding our privacy practices, please contact us using the information provided at the end of this policy.
8. Changes to this Privacy Policy
We may update this privacy policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
St. Peter's Orthopedic & Surgical Speciality Center
Address: Box 1739, 00900 Kiambu
Email: [email protected]
Phone: 0722 397 194, 0721 967 908 0722-386292